We chat to Communications and Public Relations Consultant Nishita about her experiences moving between public, private and third-party sectors within international law, politics and infrastructure
What is your ethnic, academic and professional background?
I am an Australian Indian, born in Delhi and raised in Sydney.
I hold a Bachelors of Social Science and a Masters of Human Rights, Law & Policy and have over six years’ consultancy experience from the public, private and third-party sectors, primarily working in politics, international law and infrastructure.
Since moving to London in July 2019, I have been a freelance PR/Comms Consultant. At present, I work for an infrastructure consultancy, Schofield Lothian as an Engagement Consultant.
Can you tell me about your career in public relations, particularly your projects on social impact and ethical trading? What inspired you to take on this work?
As a Business and Human Rights Consultant, I worked on lobbying pharmaceutical companies in China to re-consider the supply chains and ethical trade. In my current role, I work within a strong Social Values rhetoric when developing consultation and engagement strategies for my clients.
I was inspired to take on this role after many years of managing public relations as a Special Adviser to senior cabinet ministers in the New South Wales Government in Australia.
After leaving politics and moving to London, I was determined to make it a career path and feel rather blessed to combine my love for PR/Comms with sustainability in the infrastructure space.
What have been your biggest successes and learnings to date?
I would have to say my gig in Delhi straight after my masters. I was a Human Rights Adviser to the Secretary of Women of Child Development. I was not entirely sure what I had signed up for, however, I knew it was something I was incredibly passionate about. Being a NRI and working for the government was not a walk in the park to say the least. Despite the challenges at the time, it has shaped my resilience in driving collaborative PPP strategies in all the projects I have worked on.
Being South Asian, did you face any backlash from family, friends or society at large for choosing to pursue a ‘niche’ career path? Has it been challenging?
I was fortunate not to have any backlash. I grew up in a very liberal family and I was always supported and encouraged to follow my own path.
How have you actively changed your daily practice to be more sustainable?
I have been playing my part by limiting the use of plastic, being a vegetarian for over 10 years and buying most of my produce from local farmers markets.
Do you feel there is a stigma or lack of understanding of the climate crisis amongst South Asian communities? What do you believe the blockers to be and how would you go about solving the issues?
It’s hard to answer this question, however I think perspective is key when thinking about what the community stands for. Education is always an effective method to decrease ‘the blockers’.
Being carbon conscious in a practical day-to-day sense can be quite costly – how can people easily and cost effectively make a difference? Do you think being sustainable is accessible to everyone?
Again, I think educating the community can go a long way. Sustainability and carbonconscious have become such buzz words these days that it has, in some ways, lost meaning. I strongly believe having a breakdown of what these terms mean in the context of day-to-day practices will help increase overall awareness and encourage the community to be active participants.
What advice would you give to younger generations in relation to sustainability and the environment?
Speak to people who have the role that you would like to see yourself in the near future, understand your strengths and develop the skills you need to work towards that position. Ask questions, reach out and establish the support system you need to get into the broad sector.
Can you share one life story which has deeply impacted you?
My Grandfather was my inspiration, motivation and influenced my life in many ways. He was an electrical engineer and worked on major infrastructure projects across Asia, Europe and the Middle East. He did not go to university, however, he was a testament of hard work, resilience and determination.
We caught up with Akshay about his tech developments in all things Electric Vehicle charging in India, Middle East and North Africa
What is your ethnic and professional background?
I was born to a North-Indian family residing in South India so one could say that I was brought up in a very cosmopolitan-kind of environment. Essentially, I am a self-taught entrepreneur with minimal formal education and a handful of practical experience.
I started working when I was 16 and I have diverse experiences in industries like publishing, realty, IT and a digital agency upholding senior executive positions. I love to dig into customer problems and solve them with modern tech and out-of-box solutions. I create, scale and optimise portfolios that matter.
What is Charge Inc and how did it come about?
When I founded ChargeInc back in 2018, the company was headed towards setting up smart charging infrastructure across India and the MENA (Middle East and North Africa) region. In the process of developing the charger (EVSE), we realised that over 5000 companies with a similar product were going to deploy different solutions by 2026 making it difficult for the end user to charge the electric vehicle (EV) with different hardware/service providers. A user, at one time would not subscribe to more than 2 service providers, dividing the charging infrastructure and making adoption of EVs more difficult.
To curb this menace, we decided to focus on building a software platform that could manage and power hardware from any manufacturer or service provider. In simple terms, We would do what ‘Windows’ did for the computer industry and what ‘Android’ did for the cell phone industry.
What are your main values and aims as an organisation?
We have one clear focus. A unified charging infrastructure irrespective of the type of vehicle, the service provider, the manufacturer of hardware or the geographical location of the charging station. The sooner we are able to achieve this, the faster we can see people choosing EVs over internal combustion engines. And, in this process, we as an organization, are imbibing the values of globality, collaborations, integrity and utmost commitment towards customers
What inspired you to act as a catalyst for sustainable practice? Is there a particular story you can share?
The movie ‘2012’ caught my attention in 2010. Though the movie was overly dramatized, it depicted the imminent disaster that is in looming unless we reacted in time. This was just, as I realize now, paving my path forward.
Being an automotive enthusiast, I started to notice advancements in the industry. The kind of buzz Tesla and Lucid Motors were making at the time made me more interested in the EV industry. I transitioned to the IT sector in 2016 where as part of my job, I was fortunate to meet with prominent government figures from across the world and pitch for projects defining the future of the public transport system.
Their valued opinions and feedback on national problems they face owing to transportation were intriguing for me. I was also witnessing how a few lines of code were able to reduce the efforts and drudgery of millions of people. This was the tipping point. It was here that I knew something bigger could be done.
I started researching what the EV industry was missing and every person I spoke to pointed towards 2 things. First being the range anxiety and second being the lack of charging infrastructure.
The vehicle manufacturers were working on developing better battery technologies to fix the problem of range and a lot more charger manufacturers were working on setting up the infrastructure. But with such a diverse approach to the charging infrastructure a much bigger problem was awaiting to be addressed. Unlike refuelling a gasoline powered vehicle, an EV would require the user to reserve a charging point, before they get to a charging station or any business premises supporting it; but the user would be limited by the subscription from a service provider they opt in for. We were now clear on what we wanted to pursue, using our expertise to make a difference.
I believe I am in the right place at the right time with the right kind of people.
Being South Asian, did you face any backlash about this career decision from family, friends or society at large? How did you overcome it?
I would consider myself blessed to be surrounded by people who have always supported me in my endeavours. It surprises me sometimes yet gives a feeling of gratitude to have such an arrangement around. Almost everyone I reach out to for help, guidance or connections, they do the best they can.
I make conscious efforts to ensure I pass on what I receive in a similar fashion.
How have you actively changed your daily practice to be more sustainable?
With the kind of work I do, I land up travelling a lot. I currently drive to most destinations because of the pandemic which adds to the carbon footprint. Within the organisation, we often talk about ways to offset the carbon footprint we incur. We are tirelessly working towards deploying our solution at the earliest as it would enable faster adoption of EVs which in turn will offset quite a bit of carbon coming from vehicles on the road.
While this is a part of our primary objective of the organisation, as a personal commitment towards sustainability, I turned vegan back in 2019 and started to ride to most destinations within the city on a bicycle. We also try to limit Air/Long Road travel, use less paper, re-use most resources and reduce electronic waste by donating what is not in use or use electronics for a longer duration than intended. Soon we’ll work on policies where we will incentivise colleagues who eat locally (as that reduces the need to import products from distant locations), share rides to work and replace their ICE vehicles with EVs. While most of these are plans for the future, we intend to take them up gradually to ensure there is less resistance and we are able to sustain proposed changes in our lifestyle.
Do you feel there is a stigma or lack of understanding of the climate crisis among South Asian communities? What do you believe the blockers to be and how would you go about solving the issues?
It is a harsh reality but most people today wish to switch to an EV for the financial incentives and not the environmental benefits. Environmental reasons and climate change often get side-lined.
Something as basic as waste segregation is not widely adopted in most places in India. It’s surprising to see that most developed nations in the MENA region also do not enforce segregation of waste in households. It’s of prime importance that we understand this and self-regulate our lifestyle or the Government will have to step in, incentivise or enforce people to change to be more sustainable in their lifestyle.
Just running ads or campaigns for awareness are not going to be enough. Stricter regulations have to be put in place and environmentalists have to be taken more seriously before it’s too late.
What have been your greatest successes and learnings?
I personally don’t think I have experienced success as yet. My contributions have been minimal and I would consider them negligible. The vision is to make an impact which reflects in the life of millions for a long period of time. Whilst I am not someone who runs a company which is valued at over a Billion USD, it is difficult to convince people and make them align with the vision.
There is also a subtle difference between being persistent and being clingy. As an entrepreneur, it’s necessary to know the difference and to know who to have around you for the journey. Unless the person travelling with you matches your vision, they will only end up being a hindrance.
There are 3 main things I have learnt on this journey and remind myself of these.
You are going to hear a lot of “NO”. You will meet a lot of people who will disregard your idea, do not let them de-motivate you. Self-motivation is one of the most expensive resources and it’s scarce. Use it wisely so you don’t run out of it.
Assuming you do find a person, they may not always be able to align to your vision, learn to let go of people and focus on those who do. If you do not have a person who aligns with your vision, don’t stop searching for them. If you are on the lookout for such a person for a long time, it’s probably the vision that needs to be adjusted.
It is important to be persistent, but one must know where to stop. Sticking to something that may never work is putting yourself at massive risk. It is okay to fail at something and apply the learnings from that onto the next one. Knowing where and when to pull the plug is an art not many can master.
What are the biggest challenges being faced in the EV industry? Has any one country got it ‘right’ so far?
Norway and China are leading the EV adoption race and other countries need to learn from the, but even in these countries, the charging infrastructure is defined by the companies that manufacture the vehicle.
Imagine if brands like Mercedes or Volkswagen had to step in to sell fuel because no one else will do so. The vehicle manufacturers are currently charging service providers because they are forced to do so. They have invested massive amounts of money in developing these vehicles and it is in everyone’s best interest to get them on the road as soon as possible.
If experts from the charging domain step in to fill in the gap, vehicle manufacturers can focus on the battery technology and develop better vehicles rather than focusing on providing charging services.
What career advice would you give to younger generations in relation to sustainability and the environment? Why is it important for them and their future?
My advice to the younger generation would be to look around and analyse the situation for themselves. Refer to historical data and look at how things have changed over the years and try finding the reasons for those changes.
They will soon come to realise that it’s us who are responsible for these changes and unless we do something right away to fix these issues, shortly there would be no room left for us to be able to step in and fix them.
These shortcomings are not too far ahead in the future. Today when you read about the technical advancements, you would often read about companies trying to colonise Mars or space travel and alternative places on Earth for the existence of the human race.
Looking at billions of $ being poured into making it happen must ring loud alarm bells within us so we wake up to reality and realise that we are already late. We either start to fix the problem right away or fixate over it for the reason of not doing so for the rest of our lives. This choice needs to be made by our youth.
Can you share one life story which has deeply impacted you?
I have had far too many ups and downs in my life. I have experienced a steep raise and fallen too quickly. These ups and downs made me value quite a few things that I took for granted.
A few instances during the initial phase of my career made me realise how important it was to be financially secure. I started to pursue projects in the realty sector as they paid well. Every project I would take up would be of decent value and if something came across that did not pay well, I would not take it up.
Shortly after I was left with no work and with depleting finances it would become increasingly difficult to live below means after experiencing a lavish lifestyle. The reality of life hits you hard when you are down and the first thing that goes out the window is faith.
I consider myself extremely blessed to be surrounded by people who truly care for me and stand by me in every situation. Some helped me reinstate my faith while others helped me find work and some helped in stabilising the situation so I could focus on work.
It’s often said that only a few get a second chance. I can, with gratitude say that I have received quite a few ‘second chances’ and this keeps me grounded.
Is there anything else you’d like to share?
I may sound like a hypocrite when I say this as my previous answer reveals how I reacted, but I now believe faith is the driving force behind everything. Be it faith in The Almighty or the faith in yourself to do something.
Be rest assured neither the good nor the bad is going to last for too long. Life will be a roller coaster, it will flip you upside down over and over again. I can scream but it’s my choice whether this is because I am scared or because it excites me.